​
Resume
Professional background
I am a dedicated Pharmacy Assistant and Public Health student with nearly six years of hands-on experience in Sydney's bustling health sector. My professional journey has spanned both independent pharmacies and renowned chains, including Priceline Pharmacy and Pharmacy Mart, where I've consistently prioritized patient care and knowledge dissemination. My commitment to enhancing community health led me to the University of Technology Sydney, where I pursued a Bachelor's in Medical Science.
​
Throughout my career, I've been pivotal in mentoring and training new employees, underscoring my belief in continual learning and knowledge sharing. This commitment to education propelled me to Western Sydney University, where I'm currently in the final year of my Master's in Public Health.
In today's dynamic world, where healthcare demands are ever-evolving and the need for informed and compassionate professionals is paramount, I am seeking to further enhance the bridge between pharmacy and public health education. My goal is to ensure that communities not only have access to medications but also the knowledge to use them effectively and safely.
​
​
Please find the attached full resume below
​
Work Experience
Aug 2022 - Present
Sales Assistant
Priceline Pharmacy, Minto.
Key Responsibilities:
Delivering exceptional customer service to a diverse clientele.
Advising patients on over-the-counter medications and non-medical products.
Training and mentoring new employees to maintain service quality and standards.
Guiding customers on vitamins, cosmetics, and skincare products to enhance their overall well-being.
​
Aug 2022 - July 2023
Pharmacy Assistant
Pharmacy Mart, Gregory Hills.
Key Responsibilities:
Efficiently receiving and verifying prescriptions from patients, ensuring all details like script date, patient details, and Medicare are correct.
Advising patients on which prescriptions they'd like filled.
Delivering high-quality customer service and providing education on medications and various pharmacy products.
​
May 2021 - July 2022
Pharmacy Assistant
Manning Pharmacy, Berala.
Key Responsibilities:
Accurately handling patient scripts and ensuring complete data accuracy.
Assisting in Webster Packing medications for patients, ensuring correct dose and medication.
Enhancing patient experience through top-notch service and education about medication and diverse pharmacy products.
​
May 2021 - July 2022
Pharmacy Assistant
Health Save Pharmacy, Berala.
Key Responsibilities:
Efficiently managing prescriptions, from receiving scripts from patients to guiding them on their medication.
Assisting with Webster Packing medications, ensuring accurate delivery.
Providing superior customer service, from medication guidance to the recommendation of various pharmacy products.
​
Jun 2014 - Jun 2015
Customer Service Representative
Planet Ozi Pty / Ltd Company, Accountant Department and Administration.
Key Responsibilities:
Managing customer queries and concerns, ensuring quick and effective resolutions.
Organizing and managing appointments for the technical team.
Communicating with clients through emails regarding internet and technical issues, ensuring transparency and prompt issue resolution.
Languages:
English
Assyrian
Arabic
​
​
​
​
Education
Mar 2022 - Present
Master of Public Health
Western Sydney University
​
Jan 2018 - Dec 2020
Bachelor of Science in Medical Science
University of Technology Sydney
Key Subjects:
Molecular Biology and Genetics.
Clinical Pathology and Diagnostics.
University Team Project
Hematology 1
Advanced Health and Wellness.
Public Health Research Methods.
Global Health Perspectives.
Major Projects:
Impact of Vitamin K Deficiency on Children and Adults in Australia. In-depth analysis and research presentation.
The Influence of Social Determinants on Health Outcomes in Young Refugees in Australia. Comprehensive research proposal.
Adverse Health Outcomes in Australian Youth: An Empirical Study. Detailed analysis and presentation.
​
May 2018 - Jun 2018
Medical Receptionist Training Course
Key Modules:
Basic Medical Terminologies. Comprehensive understanding of medical terminologies and their application.
Pracsoft Medical Software. Hands-on training to manage patient records and process medical billing.
Administrative Skills in a Medical Setting. Ensuring efficient operations and maintaining confidentiality.
​